Offshore RPO engagements are highly successful when the offshore RPO team are managed and looked upon as an internal team. Several offshore RPO engagements fail due to the perceptions and stereotypes about the offshore team; i.e. background, location, culture, etc.
There are significant benefits to yield when the onshore team bond well with the offshore RPO team. Knowledge transfer, handholding and effective communication are crucial to the success of any project irrespective of the location.
Here are the top four biases which lead to the failure of offshore RPO projects.